Product and research teams needing customer interviews quickly; three free interviews to test, then per-interview fees on top of the plan.
Kenning's take
What it does
User Evaluation runs customer research interviews with an AI moderator that asks follow-up questions by voice in 40 languages. It recruits screened participants from its own panel or interviews a company's own users, then writes a study report where each claim links to the clip it came from. A separate Swarm product sends AI agents to use a live product and record where they struggle.
- AI-moderated voice interviews in 40 languages
- Recruited panel of consumers and professionals
- Study reports with a clip cited for each claim
- Swarm AI agents that test live products
- API access on paid plans
Who it suits. Product, research and marketing teams that need customer interviews quickly.
Key facts
- Category
- Business tools
- Made by
- User Evaluation
- How to get it
- self-serve sign-up with 3 free interviews; no demo call needed
- Works on
- Web, API
- Free plan
- 3 free interviews with own participants, 1 seat
- API price
- per interview: $10 with own users, $39 with panel consumers, $99 with professionals
Pricing
| Plan | Price | Billed |
|---|---|---|
| Pro | $49 | month |
| Team | $199 | month |
| Scale | $contact sales | Not stated |
FAQ
Is User Evaluation free?
The first three interviews with a company's own participants are free, with no card needed. Paid plans start at $49 a month.
How much does an interview cost?
$10 with one's own users, $39 for panel consumers and $99 for professionals, including recruitment and the report.
What languages can the AI interviewer use?
40 languages, according to the pricing page.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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