Developers adding talking avatars to support or training products can start free, but per-minute credits add up at scale.

Kenning's take

What it does

LiveAvatar is HeyGen's API for putting live, two-way video avatars into products such as customer support, language learning, sales role-play and onboarding. Developers pick from 100+ preset 1080p avatars or make a custom one from a single image or two minutes of footage, then either use HeyGen's managed speech and language pipeline or connect their own voice agent from ElevenLabs, Cartesia or elsewhere. It streams over WebRTC and is billed in credits per minute.

  • 100+ preset 1080p avatars, half or full body
  • Custom avatar from one image or 2 minutes of footage
  • Under 300ms median time to first frame
  • Full Mode with managed speech, LLM and voice, or Avatar Only with your own agent
  • Unlimited concurrent sessions on paid plans
  • Web SDK on npm

Who it suits. Developers adding a talking video avatar to support, training, sales or learning products.

Key facts

Part of
HeyGen
Made by
HeyGen
How to get it
self-serve API key from app.liveavatar.com with a free plan; Enterprise through sales
Works on
API, web SDK
In the UK
Yes
Free plan
10 credits, max 2 minutes per session, watermark
API price
overage $0.095 per credit on Essential, $0.09 on Business; LiveAvatar says rates fall to $0.01 a minute at the top volume tier

Pricing

PlanPriceBilled
Free$0month
Essential$99month
Business$475month
EnterpriseCustom pricingcustom

source

FAQ

Is LiveAvatar free?

There is a free plan with 10 credits, sessions of up to 2 minutes and a watermark. Paid plans start at $99 a month.

Can I use my own voice agent with LiveAvatar?

Yes. Avatar Only mode works with ElevenLabs or Cartesia agents, or your own speech and language pipeline.

Who makes LiveAvatar?

HeyGen, the AI video company.

Facts from the maker's own pages and the sources listed. Checked 2026-10-11.