Built for large companies automating contact centres and help desks; expect a sales process, as there is no public price list.
Kenning's take
What it does
Kore.ai sells a platform, called Artemis, for building and running AI agents across a large company. Ready-made applications cover voice and chat agents for contact centres, help for human support staff, quality checks, enterprise search, and HR, IT and recruiting help. It is sold to large organisations, with industry packages for banking, healthcare, retail, telecoms and travel.
- Voice and digital AI agents for customer service
- Agent assist for human contact-centre staff
- Quality management for support conversations
- Enterprise search across company systems
- AI for HR, IT and recruiting
- Industry packages for banking, healthcare and retail
Who it suits. Large companies automating customer service and employee help desks.
Key facts
- Category
- Business tools
- Made by
- Kore.ai
- Based in
- United States
- How to get it
- enterprise sales through a demo request; a self-serve workspace with free credits is described in the docs
- Works on
- Web, voice, chat channels
- In the UK
- Yes
- Free plan
- free credits in a Standard workspace, per the billing docs
FAQ
What is Kore.ai used for?
Building AI agents for customer service, employee help desks, HR, IT, recruiting and enterprise search.
How much does Kore.ai cost?
There is no public price list. It is sold through sales, and self-serve workspaces use credits, some of them free.
Does Kore.ai have a UK office?
Yes. Its about page lists a London office at 2 Minister Court.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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