Support teams with developers on hand can self-host the core free; the managed version with Slack and Zendesk means a sales call.
Kenning's take
What it does
Inkeep lets companies build AI agents for customer experience and operations, using a no-code visual builder or a TypeScript SDK. Agents can answer customer questions from a knowledge base, help support staff in Slack or a help desk, and propose updates to documentation. The core is free to self-host under the Elastic License, and the managed Enterprise plan adds hosting, Slack and Zendesk integrations and dedicated support.
- No-code visual builder and TypeScript SDK
- Multi-agent teams that act through MCP servers and APIs
- Customer-facing assistants with unified search
- Slack, Teams, Zendesk and Salesforce integrations on Enterprise
- Agent traces and observability
Who it suits. Customer support and operations teams, and developers building support agents.
Key facts
- Category
- Business tools
- Made by
- Inkeep
- How to get it
- open-source version free to self-host; Enterprise through a sales demo
- Works on
- Web, self-hosted
- Free plan
- Open-source version, free to self-host
Pricing
| Plan | Price | Billed |
|---|---|---|
| Open Source | $0 | month |
| Enterprise | Custom pricing | month |
FAQ
Is Inkeep open source?
Its agent framework is on GitHub under the Elastic License 2.0 with supplemental terms, and can be self-hosted for free.
How much does Inkeep cost?
The open-source version is free. Enterprise pricing is through a demo with the sales team.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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