Accommodation bookers search for free, and a plain-English Smart Filter turns a request into ordinary filters.
Kenning's take
What it does
A booking site and app for hotels, holiday homes and other stays, with flights and car hire as well. Travellers can search normally with filters, or type what they want in their own words into Smart Filter, which picks the matching filters; Property Q&A answers questions about a listing. Booking.com said in October 2024 that its AI Trip Planner had expanded from the US to UK app users.
- search and book hotels, holiday homes and apartments
- Smart Filter turns a plain-English request into search filters
- Property Q&A answers questions about a property
- free cancellation on most rooms
- verified guest reviews
- 24/7 customer service in more than 40 languages
Who it suits. Travellers booking accommodation who want a large choice of stays and flexible cancellation.
Key facts
- Category
- Travel & days out
- Made by
- Booking.com B.V. (part of Booking Holdings Inc.)
- Based in
- Netherlands
- Launched
- 1996
- Works on
- iPhone, Android, Web
- In the UK
- Yes
- Free plan
- Free to use; travellers pay for bookings, and the app listing says there are no booking fees
Ratings
FAQ
Does Booking.com charge booking fees?
The UK App Store listing says there are no booking fees; travellers pay for the stay they book.
Is Booking.com's Smart Filter available in the UK?
Yes. Booking.com said in October 2024 that Smart Filter and Property Q&A were live in the mobile app in the UK, US, Australia, New Zealand and Singapore.
Where is Booking.com based?
Amsterdam, Netherlands. It was founded there in 1996 and is part of Booking Holdings.
Facts from the maker's own pages and the sources listed. Checked 2026-10-11.
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